Policy improvements are only as good as the experience that delivers them. This came true after Centers for Medicare and Medicaid implemented a new, more efficient method of paying doctors- The Quality Payment Program.
Working with several design teams on separate product lines and reporting tools, we worked to align the brand message, look and feel, and experience for the product's first ever reporting and payment period in late 2017. The experience mimicked the feel and ease of a commercial piece of software and provided clinicians with a simple login and shopping cart style approach for reporting and payment feedback. Visit the site here.